Refunds & Returns

We want you to love your order! If you're not completely satisfied, you can return unused items within 14 days of delivery for a refund or exchange.

Items must be in original condition with tags and packaging.
Customer is responsible for return postage unless the item is faulty.
To start a return, please contact us at merchandise@sntltd.co.uk

Frequently asked questions

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.